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Requirements
for Signing Up
Service
Plan Details
Billing & Account
Management
How do I sign up for CloseCall VOIP service?
- CloseCall America, Inc. is currently taking pre-subscriptions for our
new CloseCall VOIP Service.
The first 100 pre-subscribers will
receive the first month of service at half off, so Click
Here to pre-subscribe for CloseCall VOIP Service now!
What system or broadband access requirements are there?
- Any CloseCall America, Inc. subscriber can sign up for the service
today. CloseCall VOIP rides upon your existing broadband
connection. Voice calls and fax calls are supported! Also,
if you have high-speed Internet (cable or DSL modem) you can use CloseCall VOIP as
well! Simply Click Here and
follow the instructions for signing up!
Is there any additional equipment I will need to use the service?
- Yes, you will be provided with an analog
telephone adapter (ATA) by CloseCall America, Inc. that
will be necessary in order for you to access your CloseCall VOIP
service. You can use your existing analog telephone – it works
just like the local telephone service you have today…only better!
When will CloseCall America, Inc. have my area code available?
- You can get a phone number in any of our available area codes. However,
if we don't have a specific area code available, you can still start
saving with CloseCall VOIP plan today, and when your
area code becomes available, we'll switch your phone number at no charge!
Click Here if
you'd like us to e-mail a notification to you when your area code becomes
available.
Can I dial 911?
- CloseCall America, Inc. does not support 911 at this time but has plans
to support 911 calls at a future date. We will update our customers and
the website when this service is available.
Can I dial 411?
- CloseCall VOIP subscribers can dial 411 for information
services. Each 411 call is billed at $1.00 per instance.
Will the service work over my existing in-home wiring?
(Can I have all my telephone jacks in the house configured for this service?)
- It is not recommended that you plug your ATA device into your existing
home telecom wiring. Some people have done this, after disconnecting
the phone company from their house from the outside box. This is not
recommended by the manufacturer of our ATA and any damage caused by this
type of installation will not be covered by warranty. We suggest that
you seek advice from an electrician or someone who is familiar with internal
telephone wiring on how to best connect it to your current wiring to
take advantage of multiple extensions. Be advised that any damage resulting
from practices contrary to manufacturer's recommendations for the ATA
device will not be covered by warranty.
What type of service and features do I get with with CloseCall VOIP ?
- Local dial tone with a local phone number (you may keep your existing
phone number or receive a new one - your choice!)
- Unlimited local calling
- Intrastate and interstate long distance
- International long distance
- Enhanced custom calling features included
- Call Waiting
- Caller ID
- Voice Mail
- Call Forwarding
- 3-Way Calling
- Call blocking
- Web account to manage your CloseCall VOIP service
- Free calls to other CloseCall VOIP customers
- With CloseCall VOIP service, you get the most popular
features and the ability to manage them using your web account! If
you're accustomed to accessing your features via star codes, you can
also continue to use those with the CloseCall VOIP service.
- Residential, small office, home office, small business can all use CloseCall VOIP and
enhanced voice services!
Coverage Area – Available Area Codes and phone numbers
What area codes does CloseCall America, Inc. have available?
- CloseCall America, Inc. can
provide phone numbers from a variety of cities.
Can I keep my existing phone number?
- You may like your phone number, but want to fire your phone company. In the
past, you would have had to get a different phone number each time you changed
phone companies, but with recent legislation, there's a very good chance that
you can keep your existing phone number when you switch to CloseCall America, Inc..
For more information: Keep your Phone Number
What are your international calling rates?
- CloseCall America, Inc. also offers economical rates for overseas calls.
Click Here to
access our international calling rate table.
When do I get charged for service?
- You will be charged monthly for CloseCall VOIP service, just as you
are for CloseCall America, Inc. 's high-speed Internet service. Monthly
service is paid in advance while additional charges – long distance and
one time charges (411 information service, etc.) are billed the following
month.
How do I get charged for my service?
- You will receive a bill for
CloseCall VOIP service. You can also check your bill
at any time by viewing your activity in your web account.
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