Stevensville, MD - CloseCall America, a full-service telecommunications company specializing in low-priced
community calling, today announced the promotion of 18 employees in six of its divisions. These changes reflect
CloseCall America's continued growth, diversity and commitment to customer service.
"As our company looks ahead to the year 2003, we are reorganizing in a way that will allow for continued rapid, double-digit growth," said Tom Mazerski President & CEO of CloseCall America.Over the past year, CloseCall has grown from 33 employees to 65 today. The company currently services over 140,000 subscriber lines in service, primarily in Maryland, Delaware and New Jersey.
"Our track record of success is directly tied to the fact that customers come first -- no matter what -- at CloseCall America. We will remain committed to serving all of our customers at the same rate of speed we service them today - which is second to none in the telephone industry."
The following employees are being promoted effective December 30, 2002:
Marketing & Sales Division
· Mary Guerra of Woodbine, MD: Promoted from Vice President of Marketing to Executive Vice President of Marketing & Sales.
Customer Service Division
· Jimayne Howser of Stevensville, Maryland: Promoted from Director of Customer Service to Acting Executive Director of Customer Service.
· Melissa Stoneburg of Stevensville, Maryland: Promoted from Senior Manager of Customer Service to Acting Director of Customer Service & Marketing Support.
· Jennifer Orem of Stevensville, Maryland: Promoted from Senior Manager of Customer Service to Acting Director of Customer Service.
· Meghan Solembrino of Grasonville, Maryland: Promoted from Manager of Customer Service to Senior Manager of Customer Service.
· Amy Jackson of Centreville, Maryland: Promoted from Customer Service Representative to Manager of Customer Service.
Wireless Services Division
· Brian Leyda of Baltimore, Maryland: Promoted from Director of Wireless Service to Executive Director of Wireless Services.
· Katie Moore of Annapolis, Maryland: Promoted from Senior Manager of Wireless Service to Acting Director of Wireless Products.
· Takia Fischer of Chester, Maryland: Promoted from Wireless Specialist to Manager of Wireless Services.
IT/ Interactive & ISP Services Division
· Jeff Parmer of Preston, Maryland: Promoted from Director of IT/Interactive & ISP Services to Executive Director of IT/Interactive & ISP Services.
· Eli Taylor of Trappe, Maryland: Promoted from Senior Manager of IT/Interactive & ISP Services to Acting Director of IT/Interactive & ISP Services.
· Jeffrey Sanders of Easton, Maryland: Promoted from IT Specialist to Manager of IT/Interactive & ISP Services.
Local Services Division · Greg Van Allen of Ellicott City, Maryland: Promoted from Executive Director of Local Services to Acting Vice President of Local Services .
· Jaime Pollock of Stevensville, Maryland: Promoted from Director of Local Services to Acting Executive Director of Local Services.
· Donna Lewis of Greensboro, Maryland: Promoted from Local Specialist to Acting Manager of Local Service.
Finance Division
· Stacey Swoboda of Stevensville, Maryland: Promoted from Director of Financial Operations to Acting Executive Director of Financial Operations.
· Debbie Mazerski of Mt. Airy, Maryland: Promoted from Director of HR/Tax Reporting to Acting Executive Director HR/Tax Reporting.
· Tiffany Brown of Stevensville, Maryland: Promoted from Senior Manager of Customer Services to Acting Director Tax Compliance/Billing & Provisioning.
"Our corporate commitment to promote employees from within our company will continue throughout 2003," Mazerski added.
"Congratulations to all of our employees for a job well done."
About CloseCall America
CloseCall America, which began business in 1999, is a Maryland company with offices in Queen Anne’s County on the state’s Eastern Shore. CloseCall prides itself on its commitment to superior customer service, with all calls handled locally rather than “outsourced” to firms in other states or countries. CloseCall provides its customers local and long distance phone service, bundled packages, wireless service, BlackBerry service, high speed Internet, standard dial-up, and VoIP (broadband phone service). Additional information on CloseCall America can be found at its website: www.closecall.com.
For further information, including how to sign up, please contact CloseCall America at 1-877-81CLOSE (1-877-812-5673), or by email at customerservice@closecall.com.
